Frequently Asked Questions about Hairwear

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FAQs

Care Instructions TOP

We recommend handwash/machine wash, line dry, and a warm iron if needed. My daughter's headbands often end up in the washing machine (unintentionally). I don't put them in the dryer (they will shrink), and simply use a warm iron if they are wrinkled.

Payments TOP

We accept payments through Paypal.com. After you make a purchase, you will be taken to a Paypal screen. You can make a payment through your Paypal account or with a credit card. You do not need to have a Paypal account in order to pay with a credit card.

Returns TOP

We want you to love your new headbands, so we will do our best to make that happen! If the size is incorrect, please ship your headband back to us (you pay shipping) and we'll adjust the size and ship it back to you at no additional charge.

If there is something wrong with your headband, please contact us immediately. We will work together to make sure you are happy with your purchase.

Shipping TOP

We will ship your headbands to you within 2 business days after your payment is received. We ship via USPS. You can choose either first class mail or priority mail.

Shipping Costs (first class mail):

1-5 Items: $2.50
6-10 Items: $5.00
11-15 Items: $7.50
15+ Items: $10.00

Shipping Costs (Priority Mail 2-3 days):

1-20 Items: $5.50
21 - 40 Items: $11.00

Local Pickup is available. Simply order your headbands online and I'll contact you by email for pickup arrangements.

If you are ordering from outside the United States, simply contact me for shipping rates prior to placing an order.

Sizing TOP

Please refer to our SIZING CHART.

* If you want a custom size, simply write your head measurement in "comments to seller" on the checkout screen

* If your headband does not fit correctly, simply ship it back to us and we will re-size it for you at no additional charge.

* If you are still unsure about the correct size, simply contact us and we'll help you choose the correct size. We do not want you to end up with a headband that you don't wear because of the incorrect size. We'll make sure it fits!!!

* Everyone's head is different, so please measure around your head where your headband will fit

To find the correct measurement, simply use a tape measure (or string and ruler) and measure around your head where your headband will fit. Our headbands can be worn either close to your forehead or pushed back on your head depending on the style you want and the shape of your head. Please measure the part around your head where you will wear your headband.

Do you ship outside of the United States? TOP

Yes, we are happy to send headbands to you wherever you are! If you are outside of the US, please contact me before ordering for shipping rates (it's only a few dollars more).

What's the difference between Girl/Little Girl/Toddler? TOP

A girl is age 5 to 16. A little girl is age 3 to 5. A toddler is age 1 to 2. We try to organize the fabrics by age preference. This is a tricky age to size, so please measure your little girl's head. If this is for a gift, we can always adjust the sizes if needed.

Why is there only 1 in stock? TOP

We make a limited number of each headband in order to preserve their "one of a kind" quality. It's fun to wear something that not a lot of other girls are wearing. If you have seen a fabric that you must have, simply contact us to check on the availability.

What are the differences between the different bands? TOP

Please refer to the product description page for information about each style of band. Hairwear now offers 4 different headband styles. You're sure to find something you love!

How do I reverse the Lucy Band? TOP

The Lucy Band is made of fabric sewn around a flexible plastic insert. Simply and carefully twist the fabric around the plastic insert. Make sure you don't twist the plastic insert. It is easiest to start in the center of the headband and then twist the ends. Easy peasy...two headbands in one!

How do I choose the best style for me? TOP

Here are my thoughts about the different style bands...

First, the Christina Band. If you can wear this wide band (2.5") without it "popping" up on your head, then go for this band. This is a great look since it's different from your typical headband. The wide fabric is eye-catching and definitely makes a statement. The solid edge gives this band a completely unique look from any other headband on the street.

Second, the Sophie Band. I created the Sophie band for girls that have trouble with the Christina Band popping up on the top of their heads. Basically, if the Christina Band is too wide for you, then the Sophie Band will be perfect! And it's reversible!

Third, so the Christina Band & Sophie band don't work for you...? For girls who don't like the elastic band style, I've created the Lucy Band just for you! This band works well for short hair as well. This style looks great with bangs and layers left down in front of the band. This band will not hurt your head. While it is technically a hard headband, the plastic insert is super flexible and the fabric softens the band.

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